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Non Gamstop Casinos exists to help players over 18 in Great Britain find well-run roulette casinos not on GamStop, compare their offers side by side, and understand how these sites differ from UKGC-licensed alternatives. If you've spotted something out of date, disagree with a rating, or simply want to ask a question before you sign up anywhere, this is the place to do it.

What we can help with

We read every message that comes in, though we're not able to respond to every one individually given the volume we receive. You're welcome to get in touch about any of the following:

• Corrections to a bonus offer, wagering term or roulette game listing that may have changed
• Questions about how a specific casino from our rankings, such as Betmica, Kikibet or Betninja, handles payments or game selection
• Feedback on our Non Gamstop Casinos UK 2026 guide or requests to cover a new site not on GamStop
• General queries about how non-GamStop casinos operate, including licensing and eligibility in GB
• Concerns about problem gambling or requests for guidance on managing play, which we can point you toward via our Responsible Gambling page

What we can't do

We're an independent review and comparison site, not a casino, a payment processor or a regulator. That means a few things are outside what we can help with:

• We can't process deposits, withdrawals or account verification — those requests need to go directly to the casino you're playing at, through its own support channel
• We can't reverse a self-exclusion registered with GAMSTOP; that scheme is managed independently and sits outside our control
• We can't offer legal or financial advice on your individual circumstances
• We can't guarantee a response time, since our team is small and messages are handled in the order they arrive

Before you write in, check whether the answer is already covered

Many of the questions we're asked are already addressed elsewhere on the site. It's worth a quick look first:

• For a full breakdown of how sites not on GamStop compare with UKGC-licensed operators, our ratings method and current rankings, see Non Gamstop Casinos UK 2026
• For guidance on setting limits, self-excluding again if you change your mind, or where to find support, visit Responsible Gambling
• For the legal terms governing use of this site, including how we handle affiliate links and commission, see Terms and Conditions
• For background on who runs Non Gamstop Casinos and how we approach reviews, read About Us

A note on what we do and don't decide

Non Gamstop Casinos may earn a commission when readers click through to a listed casino, and that relationship never determines where a site sits in our rankings. Any query you send about a specific operator's roulette tables, bonus terms or payment options gets checked against publicly available information at the time we reply — not against anything the operator supplies to us directly.

If your message concerns a dispute over a specific bet, bonus or withdrawal, the fastest route is usually the casino's own support team or, where relevant, the licensing authority under which it operates (commonly a Curaçao licence for sites not on GamStop). We're glad to point you in the right direction if you're unsure who to approach.

Getting in touch

Use the contact details or form provided elsewhere on this site to reach us. Please include as much detail as you can — the casino name, the page or roulette game you're asking about, and the date you noticed the issue — so we can look into it properly rather than going back and forth over what you meant.